Purchasing

Guidelines on Returning Merchandise

To assure that central receiving is able to service all departments the following guidelines are prescribed.

1. Return of Material and Equipment when using the following method.

The Purchasing Department is responsible for initiating and monitoring purchase order with a "P" prefix processed by the buyers.
The departments are responsible for Limited Orders with an "L" prefix and Procurement Credit Card (PCC) for initiating the return.. Items being returned because of damage, incorrect item or duplicate shipments vendor should issue return authorization.

Upon receiving a call tag or shipping label from the vendor contact central receiving for pick up and processing.

2. Returning items due to no fault to vendor when limited order or Procurement Credit Card (PCC) order must be submitted through the Bookstore.

The department is responsible for the shipping charges unless otherwise negotiated with vendor.

Fill out blue mail receipt form obtained from mailroom with account number, insurance if needed and signature authorizing charges.

This should be completed prior to calling central receiving for processing.

Returns should be packaged and shipping labels complete for shipment.

Charges for outgoing shipping is processed by the University Bookstore.